
Reading these panels, I came to sympathize with the lady on the telephone. At first, I couldn’t understand why the lady chose such an apathetic and insensitive response to Ali’s excitement. After all, immigration is a long and arduous process. It’s extremely taxing on the applicant and on the administrative end. Because the medium is cartoonish, it’s hard to imagine an actual person on the phone saying something like this. But she did, and for completely understandable reasons. After I finish taking an exam for a difficult class, I feel only a brief moment of relief. The sense of success I feel is quickly overwhelmed by the realization that I will have another set of midterms to study for and assignments to complete in only one to two weeks. Being in a STEM major, it’s also difficult to see how most of the things I learn will apply to my specific concentration (I don’t really see how electrical engineering and circuitry applies to genetics and biochemistry). In the same way, the lady on the phone doesn’t see the end of her work. After completing the paperwork for an application, she only sees another application behind it. It’s also quite likely that her job doesn’t really give her the opportunity to see the immigrants that she helps. In the same way that I don’t see the applications of most of the things I learn in college, she most likely doesn’t see the people whose applications she completes. To her, the immigrant’s application is literally a number, and everything about the way that she perceives immigrants is manufactured to represent that. Having understood this, I realized that we should not dislike the woman on the other side of the phone. It’s not her fault that she feels indifferent about applicants. Rather, the current existing systems of borders, immigration, and administration are the root issue here. These are the causes of the dehumanization seen throughout Villawood.

